Shipping and return information
Shipping charges
Shipping fee in Lithuania, Latvia and Estonia: €3.
Shipping fee in Europe: €10.
Free delivery: from €100 order value.
All orders are sent from Lithuania via LP Express, Venipak and Omniva. When you order a product, you can track its shipping status here.
30 day return
We want to be sure that you are 100% satisfied with your purchase from yougame.lt. Therefore, if for any reason you are not satisfied with your purchase, you can return it to us in its original condition within 30 days of receipt for a full refund. To return an item, please click here.
Refunds
We are happy to offer returns on all HEAD products as long as they are returned within 30 days, unused and resold. All labels must be attached and intact. The right of cancellation does not apply to personalized products such as skis and bindings that have been fitted and customized to your specifications. In addition, the right of withdrawal does not apply to goods that have been sealed for hygiene reasons, if the seal has been broken or damaged.
If you wish to return two separate orders, please use separate return labels.
Changes
We cannot offer an exchange service. If you want a different size, please return the item and purchase a new size.